Service & Software Catalog

Service & Software Catalog

Essential Campus Resources

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IT Acquisitions. Visit IT Acquisitions for guidance on when to submit a request, how to identify, needed services, and access to request forms.
Systems Status Dashboard. Subscribe to get updates on the status of App State Systems and Services like AsULearn, Banner Services, Google Services, and more.
Tech Support. Call (828) 262-6266, visit our Technology Support Center (TSC) on the Boone or Hickory campus, or submit a ticket.

Services and Software by Category

Administrative and Business

Software for sharing all types of geographical data

  • finance

  • human resources

  • student information systems

  • research administration

  • analytics/business intelligence

  • conference and event management

Communication & Collaboration

  • e-mail

  • calendaring

  • phone

  • video/web conferencing

  • web content management

  • web application development and hosting

  • media development

 

Desktop & Mobile Computing

Desktop, laptop, and tablet computer access to enterprise services including

  • network access

  • printing

  • file storage

  • backup solutions

  • desktop virtualization

  • computer labs

 

 

Geographic Information Systems

Software for sharing all types of geographical data

  • capture

  • store

  • manipulate

  • analyze

  • manage

  • present 

Information Security

Security, data integrity, and compliance including

  • virus protection, encryption, and data security and access

  • information risk management

  • emergency preparedness

  • identity management solutions

  • audit and monitoring systems

Infrastructure

Enterprise-level hardware, software, systems, and network infrastructure including

  • data centers

  • network backbone

  • wireless, central storage and system backup solutions

  • server virtualization

  • systems management and operations

 

 

IT Professional Services

  • IT training

  • consulting/advising services

  • business continuity/disaster recovery

  • enterprise architecture

  • project management

  • IT service management

 

Mathematics, Science, & Statistics

Software to model, analyze, or calculate data

 

Multimedia & Web Publishing

Multimedia software for combining text, graphics, sound, animation, and video. Includes web publishing tools for creating dynamic online content and interactive media.

 

Operating Systems & Utilities

Computer operating systems and system software used to configure, optimize, and/or maintain a computer

 

Research

Services supporting research activities, including

  • specialized storage

  • high-performance computing (HPC)

  • visualization

  • lab-management systems

Teaching & Learning

Instructional technology tools, and resources including

  • learning management systems

  • in-class and online course development

  • course evaluation

  • other academic tools

 

Text Editing & Database Management

Software used to edit documents and manage records

Virtual and Accessible Resources

Technology that enables independent use of

  • campus software and services

  • survey software

  • software that allows you to run multiple operating systems on a single endpoint

 

 

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