Contact
Have questions about Jira, Jira Service Management, Confluence or need one-on-one support? Reach out to our team, and we’ll be glad to help.
Submit a Jira/Confluence Ticket
Submit a Jira and Confluence Support Ticket and select a request type:
General assistance
Request a creator license
Add or remove a user from your Space
Request creation of a Space
Create a new service catalog entry
Contact Us
For Jira or Confluence help
Jira: Jira Administrator Eric Hartway
Confluence: Knowledge Management Specialist Elle Smith
For general tech support help
Submit a support ticket at support.appstate.edu
Call the Help Desk at (828) 262-6266, weekdays 8 a.m. – 5 p.m.
Visit the Tech Support Center
Boone campus: Anne Belk Hall, Room 140
Hickory campus: Room 1414
Boone campus location
